Between May and September when the weather is cooler, we suggest dressing warmly or in layers. It’s usually cooler in the morning as well as on the return from the dinner trip.
During the warmer months (aka. June through mid-September), you might want to switch to shorts, T-shirts, and sandals—ideally, clothes that dry quickly. Bring along a bottle of water, a hat, sunglasses, and sunscreen. Be prepared to get wet and dress comfortably!
If you have an extended car ride planned afterward, you might want to bring an extra set of clothes just in case.
Since we’re not technically taking you swimming, shoes and shirts are required on all trips. If you plan to visit the River Lodge restaurant, you’ll need actual clothing (as in... not a bathing suit).
Sunglasses: Every year, hundreds of Hellgaters involuntarily sacrifice their sunglasses to the Rogue River. Wear eyewear retainers, especially on your prescriptions or new designer shades.
Hats: Don’t leave home without one—and don’t leave it in the Rogue River. Hat retainers work….usually.
Identification, cash, and credit card: Have them handy! You’ll need them for jetboat pilot and River Lodge gratuities, and if you plan on having beer and wine (at the River Lodge or the riverside restaurant on the White Water excursion).
Electronic devices: It may be tempting to bring a camera or binoculars. Actually, it’s super tempting. But the thing is, our trips tend to involve large amounts of water. That’s why whatever you bring is at your own risk and Hellgate can’t be responsible for damage to any electronic equipment you bring including cell phones and other water-sensitive items such as hearing aids and electronic ignition keys.
Food, beverages, and other stuff: Smoking and alcohol aren’t allowed in line, on the jetboats, and at the loading dock. And we love a refreshing beer as much as the next super-cool jetboat company, so we ask that if you want to unwind with a drink, you order it at the River Lodge.
Other safety hazards: glass containers, coolers, ice chests, and water guns. (Yes, people have tried bringing these before.) Leave them behind if you can!
We also suggest securing items like the ones below in the trunk of your locked vehicle.
Our trips are best described as part scenic, part amusement. All our fully-narrated trips feature the legendary Hellgate Canyon and thrilling maneuvers like our famous 360s and bow dunks.
It’s not just all fun and adrenaline though—your knowledgeable boat pilot will also slow things down to tell you about geological and historical points of interest, point out indigenous wildlife, and provide extraordinary photo opportunities.
Bring the whole family and be prepared to take in the majestic scenery, learn a little about the wild and scenic Rogue River, and get wet!
Trip Protection is available for purchase
Almost all of them! Cash, American Express, Visa, MasterCard, Discover, personal checks, and travelers checks are gladly accepted. Just provide identification with your payment when you’re checking in.
Sorry, all seating is first come, first served. For safety, young children also aren’t allowed to sit in the first few rows of the boat.
Our top priorities are: making sure everyone gets a seat, keeping families and parties seated together, and maintaining a safe passenger capacity. Safety is number one, so very small children won’t be seated in the first two rows and side seats. Because of these reasons, we reserve the right to designate seating whenever it’s needed—please follow the directions of your specially trained Hellgate pilot!
Book your reservation online or call us toll free at 1-800-648-4874. Be ready with your contact information, group size (number of adults, children (ages 0-11), and infants) along with a Visa, MasterCard, Discover, or American Express card to book.
May 1st to September 22nd, depending on water levels. Our gift shop is open year-round because fortunately, it’s not affected by the weather.
Nope! But here are a few useful tips:
Hellgate doesn’t have pet facilities, but we do recommend contacting Home Away From Home Pet Spa at (541) 471-8775 or Slate Creek Doggy Daycare at (541) 476-7485. (You can also email Slate Creek at email@example.com.
The jetboat ride is pretty powerful and may not be for everyone. When you’re on a jetboat, you’ll be exposed to outdoor elements, forces from the jetboat’s spins, speeds, and other intense features that may cause distress or injury if you’re pregnant or have pre-existing health conditions. These include high blood pressure, motion sickness, heart / neck / back problems, recent surgery or any other medical condition that might be aggravated by this ride. As much as we’d like to have all of you on these boats, we’d recommend not going on the ride if any of these apply to you.
Yes, we can secure the folded chair to the boat railing during your trip. (For safety reasons, you may not sit in a wheelchair while the boat is moving.) If you’re taking the 2-hour Quick and Scenic trip, we suggest leaving the chair at the boat docks.
Powered wheelchairs may not go on the boats because of the weight and water conditions, but we may be able to lend you one of our wheelchairs based upon availability and store your powered chair in our office for safekeeping.
All guests, including those who use wheelchairs, must be able to get into and out of the boat by themselves or with the help of someone from their group.
The Hellgate office, loading docks, and the River Lodge restaurant are all wheelchair-accessible!
Only if you’re going on the Whitewater Excursions! Life-jackets aren’t mandatory on our scenic, dinner, lunch or brunch trips. We do provide life-jackets at the boarding dock upon request and each boat is equipped with enough emergency life-jackets.
Yep. The Oregon Liquor Control Commission requires everyone 26 and under to show ID before consuming any alcohol.
Ideally, about 15 minutes before your trip. This gives us time to check everyone in and direct you to your designated loading dock. Some trips include up to six boats, which takes about 30 minutes to load. For example, on a 4:15 dinner excursion, we start loading right at 4:15 and usually finish loading the last boat by 4:45.
Some guests like to arrive early to grab a good seat. Normally, this is a great strategy but in this situation, you might be spending a long time in line when you factor in how long it takes to load all vessels. On especially hot days, we recommend not arriving too early.